“We want everyone to love our hotel and its people.”
- We build loyalty by welcoming everyone that walks through our doors with compassion, friendliness, gratitude, warmth and exceptional service.
- By treating customers and each other with respect, thoughtfulness, encouragement and integrity, we create a place where people feel comfortable and want to stay.
- We understand that our customers are diverse and we respond to their needs in ways that benefit both them and the hotel.
- We earn the confidence of our employees, guests, suppliers and shareholders through our professionalism, honesty and hard work.